Effective From: 10th March 2023
You may cancel or reschedule a session at least 4 hours before the scheduled time.
Sessions canceled within 4 hours or missed without notice may be treated as a no-show.
No-shows may be charged the full session fee.
Each student is eligible for one free demo session.
Demo sessions are non-refundable and cannot be rescheduled multiple times.
Refunds are only applicable in special cases and subject to approval.
You must inform us within 30 days of purchase if not satisfied.
Only unused sessions are eligible for refunds.
Refund requests must be raised within 30 days.
A 10% administrative fee will be deducted.
Completed sessions will also be deducted.
Refunds are processed within 7–10 business days.
If KidsTuttoo cancels a session, an alternative will be scheduled.
If not possible within 7 days, you may request a refund.
Credits are valid for 6 months from purchase date.
Unused credits will expire and are non-refundable.
All payments must be made in advance.
We use secure third-party payment gateways.
We do not store payment details.